Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us:

• Remember your login session so you don't have to sign in repeatedly
• Understand how you use our website to improve user experience
• Remember your preferences (language, region, etc.)
• Provide personalized content and features

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the website to function and cannot be disabled. They enable core functionality like security, authentication, and accessibility.

Cookie Name	Purpose	Duration
pingally_session	Maintains your login session	Session (deleted when browser closes)
csrf_token	Security token to prevent cross-site request forgery attacks	Session
user_auth	Authenticates your account access	7 days
cookie_consent	Remembers your cookie preferences	1 year

2.2 Analytics Cookies (Performance)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes unique users	2 years
_gid	Google Analytics - distinguishes users	24 hours
_gat	Google Analytics - throttles request rate	1 minute

2.3 Functional Cookies (Preferences)

These cookies enable the website to remember choices you make (such as language or region) and provide enhanced, personalized features.

Cookie Name	Purpose	Duration
user_preferences	Stores your language, timezone, and display preferences	1 year
theme_mode	Remembers your light/dark mode preference	1 year

2.4 Marketing Cookies (Advertising)

We currently do not use marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent.

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. Pingally does not control these cookies. Third-party services we use include:

3.1 Google Analytics

• Purpose: Website traffic analysis and performance measurement
• Data Collected: Pages visited, time on site, geographic location, device type
• Privacy Policy: Google Privacy Policy
• Opt-Out: Google Analytics Opt-Out Browser Add-on

3.2 Stripe (Payment Processing)

• Purpose: Secure payment processing and fraud prevention
• Data Collected: Payment card details, billing address, transaction history
• Privacy Policy: Stripe Privacy Policy

4. How to Manage Cookies

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Clear cookies when you close your browser
• Delete existing cookies

Browser Cookie Settings:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

4.2 Cookie Consent Preferences

When you first visit Pingally.com, you will see a cookie consent banner. You can:

• Accept All: Allow all cookies (essential, analytics, and functional)
• Reject Non-Essential: Only allow essential cookies required for the website to function
• Customize: Choose which categories of cookies to allow

You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in the website footer.

5. Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how websites should respond to DNT signals.

Pingally respects DNT signals and will disable non-essential analytics cookies if your browser sends a DNT signal.

6. Mobile App Cookies

If you use Pingally's mobile app (iOS/Android), cookies are not used. Instead, the app stores data locally on your device using:

• Secure Storage: Encrypted local storage for authentication tokens
• Preferences: App settings and user preferences
• Cache: Temporary data for offline functionality

You can manage mobile app data through your device settings (Settings > Apps > Pingally > Storage).

7. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our use of cookies or legal requirements. We will notify you of significant changes by:

• Updating the "Last Updated" date at the top of this page
• Displaying an in-app notification when you log in
• Sending an email notification for material changes

8. Contact Us

If you have questions about our use of cookies, contact us:

• Email: privacy@pingally.com
• Phone: 1-800-PINGALLY
• Mail: Pingally Inc., [Office Address], Ontario, Canada